FAQ | Simius AI

Question 1

How is my Data handled?

Accepted Answer

We handle your data with the utmost care and security. See our Data Guarantee page to find out exactly how we accomplish that. https://simius.ai/data-guarantee

Question 2

What is the Difference between Simius and an Antivirus?

Accepted Answer

Traditional anti-virus and endpoint protection methods create a shield for your home but they do not test if those defenses are effective, which is where Simius can act synergistically and in parallel. Simius does not currently offer endpoint protection or anti-virus, but rather, we scan those systems for vulnerabilities, check for password breaches, and launch penetration tests to validate your network security.
			If a digital doorway in your home is unlocked, Simius will find out and notify you. We also advise you on how to lock it and stay secure, before a hacker can use it to sneak in and perform malicious things. While the antivirus inside your home will intercept malicious threats, some cyber attacks cannot be detected, especially if the antivirus software itself has vulnerabilities. And also if the hackers use methods to hide their tracks. Simius allows you to use the same hacking tools to test your network security.
			We also run these scans externally so there is no need to purchase any hardware nor install any internal software on your network. Simius is designed to simulate the cyber attack directly, using ethical hacking tools and reporting the results on what we find so that you can take corrective action to resolve any issues.

Question 3

Can I add my Spouse / Partner?

Accepted Answer

Not yet. This feature will come with the next version.

Question 4

Can I sign up with my Google, Facebook or Twitter account?

Accepted Answer

Yes, you can.

Question 5

How do I sign up?

Accepted Answer

You can sign up by clicking the "Sign Up", "Start Now" or "Secure Your Home" buttons on our dashboard.

Question 6

How do I scan?

Accepted Answer

Log into your mobile / web app, and click on the Scan button on the dashboard.

Question 7

How many scans can I do?

Accepted Answer

This depends on your plan. For Hyperion, you can perform 1 on-demand scan per month. For Theia, you can do 2 on-demand scans per month, and 4 scans per month for Chronos.

Question 8

Do you scan in the background?

Accepted Answer

It depends on the plan

Question 9

How do I fix the vulnerabilities?

Accepted Answer

We offer recommended solutions

Question 10

How do I upgrade my account

Accepted Answer

Upgrading your account is simple to do. Log into your mobile / web app, go to the pricing section and click on upgrade.

Question 11

What if I want to add another home?

Accepted Answer

That option will be available in the future.

Question 12

Do you have these for businesses?

Accepted Answer

This is coming soon.

Question 13

How many tests are performed?

Accepted Answer

Depending on your plan, we will perform up to 120+ tests.