Question 1

Can I add my Spouse / Partner?

Accepted Answer

Not yet. This feature will come with the next version.

Question 2

Can I sign up with my Google, Facebook or Twitter account?

Accepted Answer

Yes, you can.

Question 3

How do I sign up?

Accepted Answer

You can sign up by clicking the "Sign Up", "Start Now" or "Secure Your Home" buttons on our dashboard.

Question 4

How do I scan?

Accepted Answer

Log into your mobile / web app, and click on the Scan button ont he dashboard.

Question 5

How many scans can I do?

Accepted Answer

This depends on your plan. For Hyperion, you can perform 1 on-demand scan per month. For Theia, you can do 2 on-demand scans per month, and 4 scans per month for Chronos.

Question 6

Do you scan in the background?

Accepted Answer

It depends on the plan

Question 7

How do I fix the vulnerabilities?

Accepted Answer

We offer recommended solutions

Question 8

How do I upgrade my account

Accepted Answer

Upgrading your account is simple to do. Log into your mobile / web app, go to the pricing section and click on upgrade.

Question 9

What if I want to add another home?

Accepted Answer

That option will be available in the future.

Question 10

Do you have these for businesses?

Accepted Answer

This is coming soon.

Question 11

How many tests are performed?

Accepted Answer

Depending on your plan, we will perform up to 120+ tests.